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Yunyi communication distributed multi-point office IP communication solution

I. company profile

Shanghai Yunyi Communication Technology Co., Ltd., located in Shanghai Pudong Sanlin Expo Software Park, is a professional manufacturer that has long focused on the field of IP communication. With decades of technology accumulation and product experience, it has become a leading product and solution provider in the industry

the founding members of Yunyi communication are composed of the pioneers who are the first to engage in IP communication in China. They have more than 15 years of professional background and have a deep understanding and persistent enthusiasm for the industry. At the same time, it has a professional technical and marketing team, and the backbone members have an average of more than 5 years of working experience

the company has a number of patented technologies. Through independent development, it has a complete IP communication product line, from EPX series IPPBX products to AVS series soft switch platform, from call center to emergency dispatching command system, and also includes cap integrated communication platform that provides centralized services. With a number of excellent products and R & D achievements, it has become a unique one-stop service solution provider in the IP communication industry

Yunyi communication will continue to adhere to the basic principle of customer first and people-oriented, continue to improve, explore and innovate, create maximum value for customers, and contribute to the vigorous development of the industry

II. Yunyi IP voice communication system

1 Current situation and needs of customers

the company is headquartered in Beijing and currently has branches abroad and Shanghai

at present, there are traditional PBX models in various places, tcl868 small force value 1, generally using S-type sensor BK

each office area has local PSTN line access

it is free to dial each other from extensions in three places

Shanghai and foreign branches dial local numbers to get out of the local PSTN

safe, reliable and adaptable

2. Network topology

Yunyi IP communication solution is connected to the company's internal local area by deploying a Yunyi EPX device in the company's headquarters, which serves as the core of the company's voice system to meet the communication and cooperation requirements of office staff in different locations

another relay switch is deployed in the headquarters computer room to connect to the company's internal local area. Fxso port is connected to the extension board of PBX

deploy Yunyi IP phones on employees' desktops, register to Yunyi EPX through IP, and realize internal and external calls

Shanghai Branch deploys a FXO voice switch, and the FXO port is connected to the extension board of Shanghai PBX

an EPX device can be deployed abroad for local IP extension registration and PSTN line access, and this EPX can be connected with the EPX of the Beijing headquarters

in the future, other branches can register remotely with EPX of Beijing headquarters to realize free remote extension dialing

the extension in the region dials the local outside line to get out from the local area

when dialing American fixed line from Beijing and Shanghai extensions, you can exit through the PSTN line of foreign branches to save international costs; Foreign branches and Beijing can call Shanghai local fixed line through Shanghai PSTN line to save long-distance costs

the internal extension is SIP extension (including IP and software)

each extension can realize communication between each other and meet the combined application of multiple access methods

1. Support to set the extension full transfer operation, and all incoming calls will be automatically transferred to the preset number

2. Support number types include: internal extension, external number, voice mailbox, voicemail number, call group number, switchboard number

1. When the extension is busy, all incoming calls will be transferred to the preset number

2. Support number types include: internal extension, external number, voice mailbox, voicemail number Call group number, switchboard number

3, can work at the same time with non answer transfer

4, cannot coexist with full transfer function

support the setting of extension non answer transfer operation

1, when the extension is not answered, all incoming call transfer call setting numbers

2, support number types are: internal extension, external number, voice mailbox, voicemail number, call group number, switchboard number

3 It can work simultaneously with busy transfer, but cannot coexist with full transfer function

multiple extensions can be added to a group. When there is a call to dial the group number, the future aviation composites in the group will have the following three major trends: an extension will ring at the same time, as long as any one of them picks up the call, Other extensions will stop ringing

polling ringing

extensions can be set to ringing the fixed line or fixed line phones that are bound to them in sequence according to the configuration. After any terminal receives the call, it will stop polling

call hold

the user can temporarily hold an ongoing call, and the other party will hear the background music without being hung up, And can be reconnected later

call temporary storage

the user can temporarily keep the ongoing call, and the other party will not be hung up when hearing the background music, and can be reconnected later, or notify a third party to pick up

the user can bind his extension with, when there is a call to the extension number, it will ring while binding with it, and he can answer his office anytime and anywhere. After using the answer, You can also use the transfer and multi-party call function

support the setting of call waiting

1. After the call waiting is configured for the extension, two extensions are talking. When there are other incoming calls, there will be a beep prompt tone

2. SIP terminal is required to support call switching

time division service

different automatic response service processes can be set for different time periods, such as weekends On holidays or in the evening, provide greeting language different from office hours for callers

call records

all call records will be maintained, and web query and download will be provided. At the same time, it supports writing call records to customers. Therefore, it is expected that the market price of pig iron in a short time will be mainly stable in the database. Automatic recording: the web interface can be preset to record all incoming and outgoing calls of an extension.

manual recording: during the call, when the caller feels that the conversation is important and needs temporary recording, he can start recording by pressing a specific function key, End the call or press a specific function key to stop recording

disa (external)

company employees can call the switchboard through PSTN outside, and can dial the external line after entering the authorized password. For employees who need to frequently use disa function, they can make the main call binding, avoiding the trouble of entering a password every time

2. The voice mailbox is protected by a password

3. The system sends MWI signaling to the terminal, and the terminal reminds them in the form of an indicator light

4. After listening to the message, you can press one key to directly call the message taker number

5. You can forward the message in your voice mailbox to other users

voice message to email

1 When a message is added to a user's voice mailbox, his email mailbox will receive a voice file with the same content. Each voicemail has a unique number

2. The voice file format is wav format

paperless fax

supports paperless fax. Users can preview the received fax directly through the web, or send fax directly on the web

remote extension

the company's switchboard can not only be used for this office, It can also be used by branches in different places. The communication between the two places can be dialed directly by extension as if they were both local, and the communication cost in different places is zero. For people who often travel or work at home, they can also use extensions outside. They have a mobile office

Yunyi EPX device as the internal core system of enterprise voice communication, which can support 500 external lines and 500 concurrent lines at most, and adopt the standard SIP protocol. It can support mobile iPad and terminal registration

fxo voice switch is connected to PSTN line for external line access and dialing

as a desktop communication tool for ordinary employees, Yunyi IP phone adopts standard SIP protocol, has two RJ45 ports, and can register two SIP accounts at the same time

5. Yunyi IP voice communication solution advantages and features

flexible mobile communication is applied to any device

seamless remote network application, through any, in any office node

seamless transfer, between various devices

flexible mobile communication is applied to any place

using the same tools, at home, on the road or in the office

access to the company address book and messages, book and manage meetings, Instant chat, dial or answer

reduce long-distance, mobile and international long-distance charges

easy deployment, support conference collaboration of various terminals

simple interface, make video conferencing easy to use, improve daily work efficiency

low-cost desktop, mobile, or conference room video solutions

6. Yunyi IP voice communication solution summary

Yunyi solution provides the three customer cases you need

contact information:

: Fax: - in the fourth quarter, the U.S. blow molding machine and thermoforming machine market also experienced a mixed situation 801

address: http//: mail box:

Company Address: 4th floor, building 2, Sanlin Expo Software Park, 295 Lingyan South Road, Pudong, Shanghai 200126

business Working hours of product consultation: Monday to Friday 09:00 (excluding legal holidays)

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